What Are You Worried About?

Think of worry like a good spice: A little worry goes a long ways.
Set It and Forget It: The Worst Mistake You Can Ever Make

In the world of computers, the worst thing you can ever do is “Set it and forget it.” That got me to thinking about all the other things in our lives where we’re tempted to set it and forget it.
You Put Yourself Where You Are

Whether it’s creating a new future or maintaining a status quo, we get what we work toward. My motto for life and business is, “Nothing Happens by Itself.” So, if I don’t like some aspect of my life, I need to accept that I did whatever it took to create my current reality.
Put Depression in its Place

The reason depression is a monster is that it makes you feel like you have no energy for the things that will help you the most. Ultimately, that’s why it can be so hard to fight. I certainly don’t celebrate the anniversary of my revelation, but I do honor the moment that I realized it could end.
Quitting Has A Bad Name

The process of trimming – quitting something important – is rarely easy. It can be almost heart breaking.
Millennials (and Gen X) Are Not a Problem to Be Dealt With

I have never believed most of the common wisdom spread about Millennials (and Gen X and Gen Z). And after about fifteen years of hearing “advice” focused on these younger generations, I think I finally figured out where the advice goes bad: It is extremely superficial and meaningless
Lessons from the “Great Resignation”

Few changes are permanent. People take jobs and leave jobs. Sometimes they go back to a job. Sometimes they change careers, or move across country. Everything keeps evolving. Tune into it and think about where you want to fit. Every day, be a little bit more of what you wish to become.
Rule: We Only Work with People We Like

In my book, The Absolutely Unbreakable Rules of Service Delivery, I mention that I have worked hard to apply certain rules across both my personal and professional lives. One of these rules has served me well across the board: We Only Work with People We Like At home, this is largely about work/life balance and […]
Advice to Employees – and What It Means to Managers

As I go through my days and weeks, I talk to a lot of people. Most, I admit, are self-employed or the owners and managers of small companies. But, of course, I also talk to a lot of “normal” people who have jobs and work for someone else. They work for those owners and managers […]
Are You Addicted to False Productivity?

I love to read. Sometimes, that means online (on a computer), or on a device such as my Kindle. But mostly, I love to read actual paper-based books and magazines. This is due in part to my age. I grew up reading books. More specifically, I grew up reading books with a pencil in my […]