Relax Focus Succeed Blog

For Personal and Professional Success

Book Sales Strategies: Let the Data Drive the Strategy

The bottom line is something you already know: Sales is hard. I happen to make enough money to live on by selling books. But that's after I spend a lot of time and money creating and fine-tuning every single piece of the sales and marketing process. I lay it out for you below.

Omega Mart – A Great Experience in Bad Customer Service

I often tell people that most bad customer service happens when employees don't know why their job exists. I think that's the case here, with the woman I'll call Marin. I think she thinks her job is to enforce the rules. . .

Lessons from the “Great Resignation”

Few changes are permanent. People take jobs and leave jobs. Sometimes they go back to a job. Sometimes they change careers, or move across country. Everything keeps evolving. Tune into it and think about where you want to fit. Every day, be a little bit more of what you wish to become.

Your Mind Doesn’t Do You A Lot of Favors

When we recall memories, we also apply filtering. As we pull them out of storage, we re-write them just a bit to fit within our world view and to provide consistency with other memories.

CX is Not the Same as Customer Service

Service delivery involves a whole lot of stuff the customer never sees or experiences.

Inertia – Good and Bad

Rule: We Only Work with People We Like

Optimize Your Social Media Marketing and Advertising

Karl Palachuk

Karl W. Palachuk is the author of more than twenty books and the creator of dozens of information products and downloads. He is a business owner, entrepreneur, author, father, speaker, publisher, blogger, podcaster, and a community builder.

Karl’s Relax Focus Succeed philosophy topics include work-life balance, team building, goal-setting, and personal development. He built a successful technology consulting company and then used it to expand into book writing and business consulting.

He travels extensively, adding personal days to almost every trip. As a result, Karl visits 25-30 cities every year, often across three or four countries, and manages to take about fifty vacation days each year. Talk about Relax Focus Succeed!