Rule: We Only Work with People We Like

In my book, The Absolutely Unbreakable Rules of Service Delivery, I mention that I have worked hard to apply certain rules across both my personal and professional lives. One of these rules has served me well across the board: We Only Work with People We Like At home, this is largely about work/life balance and […]

Optimize Your Social Media Marketing and Advertising

Optimize Your Social Media Marketing and Advertising – Class starts June 1st! Taught By: Karl W. Palachuk Five Tuesdays June 1 – June 29 – Register Now All classes start a 9:00 AM Pacific Learn More. Register today. Part of the “Social Media Super-Charge” Series for Small Business This course covers the key elements of […]

Advice to Employees – and What It Means to Managers

Advice to Employees - and What It Means to Managers

As I go through my days and weeks, I talk to a lot of people. Most, I admit, are self-employed or the owners and managers of small companies. But, of course, I also talk to a lot of “normal” people who have jobs and work for someone else. They work for those owners and managers […]

Know What You Know

There’s a “classic” model for looking at knowledge that’s known as the “Conscious Competence” model. It describes the evolution of knowledge about any subject. There are four stages: Unconscious Incompetence. Here, you don’t know what you don’t know. You might not even know that the subject of knowledge is a “thing” that other people know. […]

Are You Addicted to False Productivity?

I love to read. Sometimes, that means online (on a computer), or on a device such as my Kindle. But mostly, I love to read actual paper-based books and magazines. This is due in part to my age. I grew up reading books. More specifically, I grew up reading books with a pencil in my […]

Defend Your Sanity: Make Your Own Zoom Rules

A year ago, many people had never heard of Zoom. We have been using it for years. In fact, because of various programs I run, my company has four separate Zoom logins in order to accommodate all of our training programs and needs under one account. But the world changed when . . well, when […]

You Can Rebuild Your Life – with World Enough and Time

This month represents a big anniversary for me. Ten years ago – January 2011 – my life was at an emotional and monetary low. My divorce had become “final” in 2010. My daughter, the absolute center of my life, moved off to college. The country was in recession, and my finances were in complete disarray. […]

Slow Down, Get More Done

This is so central to my life and my business that I had a poster made for my wall that says, “Slow down, get more done.” There are any levels to this advice. The simplest one is that sometimes you are so intent and frustrated in your work that you cannot make progress. For example, […]

Work ON Yourself, Not Just In Yourself

One of the truly great books I’ve read in my life is The E-Myth Revisited by Michael Gerber. If I could make every small business owner in the world read one book, it would be this one. For many years, I re-read this book every year. Now, after thirty years, I re-read it every other […]

The Walk-On Method

My friend Jim Roddy has released a new book called The Walk-On Method to Career and Business Success. It’s all about lessons of how “underdogs” became extraordinary. I have to be honest: I’ve never been a huge sports guy. Due to a series of physical ailments over the years, it was just never an option […]